Service Centre

We keep you going

We keep you going

Service Centre


Ultro’s KEEP YOU GOING guarantee is designed to reduce the headaches and hiccups that can occur along the way. For this reason, your SANY comes with after-sales support that can maximise uptime and the productivity you get out of your machine.


Our in house service centre and spare parts is behind our main showroom and sales yard at 6/100 Bald Hill Road, Pakenham VIC 3810. To extend the reach of our service centre, Ultro has teamed with mobile service company, Wade Earth Moving Repairs, experienced in servicing and repair of all types of excavators and earthmoving equipment with onsite service vehicles and 24/7 support. 

Ultro Service and Spare Parts:
6/100 Bald Hill Road, Pakenham VIC 3810
Monday - Friday: 7.30am to 6.00pm
Saturday: 8.00am to 2.00pm
Call our service and parts team on: 1300 475 268


With Ultro Plant & Equipment’s KEEP YOU GOING guarantee you get:

  • 24-Hour support.
  • Rapid on-site service to get your machine back to work as soon as possible.
  • If on-site repair is not possible, Ultro will quickly arrange a like-for-like replacement at no cost while your machine is repaired under warranty.
  • In the case of misplaced keys, Ultro offers spare key quick-dispatch service. 

Want to learn more about our KEEP YOU GOING guarantee? Our dedicated customer service team is ready to assist, call us now on 1300 475 268, email or send us a message via our contact page.

Ultro Plant & Equipment Service Centre recommend and use Penrite Oil.

Ultro Plant & Equipment

Service Centre Form