Service FAQ's

The Ultro Plant & Equipment Service and Parts Centre Head Office is located in Pakenham, Victoria.

We also maintain a network of service partners across Australia to ensure we “Keep You Going” wherever you are working with our equipment. Just let us know what you need and where!

We manage the SANY Excavator range (1.6T to 125T) within Victoria. We also service and maintain anything in the construction or transport industry.

We also sell and distribute the full POWERPLUS range Australia-wide from Dozers to Graders to excavators and Dump Trucks to Skid Steers.

It’s important to follow your warranty and service book by the hours used. We also supply and fit service stickers that are easy to read and will tell you the hours that your next service is required.

Our recommendations are every 250hr’s however some customers may prefer every 500hr.

We are flexible from customer to customer to make sure all our customer’s needs and requirements are fulfilled and managed at high level of convenience and confidence.

Our team are capable in servicing all brands and we provide quality parts to ensure machine longevity and best practice. We also service and maintain a fleet of trucks, so we have a full package.

We service construction machines, tip trucks, tilts, transport trucks, container handlers and more, so please don’t hesitate to call for any enquires.

Our team have a prompt remote 24/7 service, which can assess and service machines on site. We also have a ‘Keep you going’ guarantee for selected models and if we can’t repair on site within 48hrs, we may be able to provide a similar model to assist our customers in continuing operations.

Call us on 1800 980 380 during our business hours or complete the form and we’ll get in touch with you.


Mini Excavators | 3.8 Tonne

$58,003 +GST


Yanmar 3TNV88F


3855 kg


5 year / 5000 hour

The SY35U pays for itself. A versatile workhorse, it is a future-proof investment in performance, reliability and productivity. With a complete package of comprehensive technology, developed for maximum profitability.

Product brochure