TERMS AND CONDITIONS

1. TERMS

terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. USE LICENSE

  1. Permission is granted to temporarily download one copy of the materials (information or software) on ULTRO PLANT & EQUIPMENT PTY LTD’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on ULTRO PLANT & EQUIPMENT PTY LTD’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by ULTRO PLANT & EQUIPMENT PTY LTD at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. DISCLAIMER

  1. The materials on ULTRO PLANT & EQUIPMENT PTY LTD’s website are provided on an ‘as is’ basis. ULTRO PLANT & EQUIPMENT PTY LTD makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, ULTRO PLANT & EQUIPMENT PTY LTD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. LIMITATIONS

In no event shall ULTRO PLANT & EQUIPMENT PTY LTD or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ULTRO PLANT & EQUIPMENT PTY LTD’s website, even if ULTRO PLANT & EQUIPMENT PTY LTD or a ULTRO PLANT & EQUIPMENT PTY LTD authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. ACCURACY OF MATERIALS & PRICING

The materials appearing on ULTRO PLANT & EQUIPMENT PTY LTD’s website could include technical, pricing, typographical, or photographic errors. ULTRO PLANT & EQUIPMENT PTY LTD does not warrant that any of the materials on its website are accurate, complete or current. ULTRO PLANT & EQUIPMENT PTY LTD may make changes to the materials contained on its website at any time without notice. However ULTRO PLANT & EQUIPMENT PTY LTD does not make any commitment to update the materials. All prices displayed on this website are subject to change at any time. ULTRO PLANT & EQUIPMENT PTY LTD reserves the right to vary or cancel any promotion and offers at any time, without notice.  Unless otherwise stated, Price quoted excludes GST, Delivery costs and any other matter or thing not expressly specified in writing by the ULTRO PLANT & EQUIPMENT PTY LTD.

6. LINKS

ULTRO PLANT & EQUIPMENT PTY LTD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by ULTRO PLANT & EQUIPMENT PTY LTD of the site. Use of any such linked website is at the user’s own risk.

7. MODIFICATIONS

ULTRO PLANT & EQUIPMENT PTY LTD may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of AUSTRALIA and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

KEEP YOU GOING GUARANTEE - TERMS & CONDITIONS

When you purchase a SANY Machine within the 1.6T to 5T range through Ultro Plant & Equipment and Ultro’s reseller network and your Machine came with a 3 Year / 3,000 Hour warranty, the KEEP YOU GOING Guarantee applies during the factory warranty period, the conditions below detail the coverage and the remedy you will receive.

This KEEP YOU GOING Guarantee is not an insurance policy, nor are Ultro P&E insurers. The plan is a warranty and service product supplied by us in respect of products we sell.

Please ensure that you keep your original purchase receipt and/or Tax Invoice to describe and validate your purchase of both your product and this KEEP YOU GOING Guarantee. These documents constitute proof of the purchase to enact the KEEP YOU GOING Guarantee. In the event of a claim, these documents may need to be produced.

In the event of your machine suffering a Mechanical or Electrical Failure, We will cover parts, labour and service call out as per the original manufacturer’s service limitations required for your product to be repaired to normal working order, subject to the terms and conditions of this KEEP YOU GOING Guarantee. This applies in addition to any existing warranty included in the Original Purchase Price for your machine applicable.

KEEP YOU GOING guarantee offers like-for-like replacement on SANY machines sold through Ultro Plant & Equipment and its authorised reseller networks in the event of a true warranty breakdown that cannot be repaired on-site within 100 kilometres by road of your nearest Ultro Authorised service centre.
If you are outside 100 kilometres by road, additional costs will apply per kilometre.

Like-for-like replacement means the replacement product shall be equivalent in specifications of your original is not limited to the original manufacturer brand of your original product.

WHAT IS NOT COVERED UNDER THE KEEP YOU GOING GUARANTEE

    • Attachments and modifications including but not limited to buckets, rippers, hammers, earth drills, augers and grabs
    • Unauthorised repairs
    • Defects or design faults that are covered by the manufacturer whether or not through the process of a product recall
    • Costs when Your Product was used for unintended purposes
    • Consequential losses of any type, including any loss or profits, revenue, data, goodwill or reputation and damage to other goods or property
    • Costs incurred where no Mechanical or Electrical Failure is identified
    • Normal maintenance costs
    • Any exclusions outlined in the Manufacturer’s Warranty
    • Installation or reinstallation of attachments, hoses and modifications to the product
    • Mechanical or Electrical Failures of Your Product caused by:
      • product recalls;
      • negligence, misuse or unauthorised alterations;
      • liquid penetration or water ingress;
      • infestations of vermin, pests or insects;
      • cosmetic damage, vandalism, criminal damage or Accidental damages from any cause;
      • rust or corrosion
    • Repairs to or replacement of any:
      • consumables including but not limited to batteries, fuses, filters, bulbs or lamps

WEAR AND TEAR

You may not claim for a Mechanical or Electrical Failure to your covered machine that is a result of abnormal prolonged use. Wear and Tear covers items such as buttons, switches, valves and hoses which have failed as a result of normal use.

HOW TO MAKE A CLAIM

If you are claiming under this KEEP YOU GOING Guarantee, You can lodge your claim by calling Ultro Plant & Equipment on 1300 475 268, Monday to Friday 8 AM to 6 PM AEST, and our friendly staff will assist you with your claim.

Claims must be made prior to the expiration of this KEEP YOU GOING Guarantee.
Claims will not be handled where you have arranged repair or replacement without first lodging and gaining approval of a claim. Ensure you have your original purchase receipt and/or Tax Invoice available.

Your claim must be lodged by the customer whose name is shown on the purchase receipt and/or Tax Invoice and/or any other parties authorised by the owner in writing.
Ultro reserves the right to alter the Terms & Conditions within this document without prior notice.